About Us

Welcome to OfficeCalls

We provide 24×7 customer support for small to medium enterprises. We provide additional services such as marketing, sales, and debt collection. And ultimately, make sure the customer is pleased with our service.

Who Are We

OfficeCalls provides customer service support over VOIP & Chatbots by integrating all omni-channels of communications in a single Dashboard

Our Mission

OfficeCalls learn your call process and answer to your customers. Our application allows you to access all calls and update our executives realtime.

What We Do

To help ease your business process by handling your inbound and outbound support/sales & marketing debt collection Office calls Professionally.

MAY 2014

We started our colabration with eContactWorld.com to provide Better Services Overseas

To improve the way we provide services to our clients we decide to start long-term cooperation with our Euroopean and Asian partners. It helped us to integrate our services and business solutions into the production cycle of many Nortm American & European companies and enterprises.

OCTOBER 2017

DELIVERING SOLUTIONS THAT DRIVE YOUR BUSINESS RESULTS

Since 2016, officecalls has succeeded in offering management and promotion services. We hire only true profesionals - people that care about your company's marketing success and specialize in a certain sphere of Support, marketing and promotion.

How we make it happen

01

Describe Your Call Process

Talk to our Business Process Expert(BPX) for an hour to describe your call process and requirements to build a business process flow.

02

Design a Questionnaire

Help us build a Questionnaire so we can answer all your client’s queries appropriately. 

03

Review our performance

After completing the Questionnaire, in a week’s time, we will train our call support executives and are ready to serve your clients.

04

Choose your number

OfficeCalls provides toll free or a virtual number that can be published online and offline forums such as your website, blogs, and business cards so we can start receiving calls.

05

Deploy your process

Now your organization has to never worry about missing another call and let us focus on handling your clients professionally.

06

Moniter your team

We provide you with an ERP-Bitrix24 online dashboard to monitor all calls, generate a report or leave feedback to our OfficeCalls support Executive.

Why choose us?

High standards are paramount at OfficeCalls and we’ve developed robust processes to ensure quality throughout every stage of every service.

OfficeCalls provides 24/7 client-focused support to all American and international companies. We help businesses maintain perfect customer relationships.

When we work for your success, we are completely committed to achieving the goals you set.

We hire top-level professionals that specialize in various spheres of business – from IT to Management.

Over the years we have developed an impressive client list ranging from small, local startups to internationally recognized brands. We have also polished our skills to deliver return on investment for our clients.

Our staff has the experience to help clients keep their life in balance enabling both large and small businesses to become prosperous and reach their full potential.

Projects
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Happy Clients
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K+
Calls Attended
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Agents/Choose your TEAM
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Would you like to start a project with us?

100% focused on helping companies achieve their customer experience goals.