Services

QUICK & EFFICIENT SUPPORT

We have a track record of delivering excellent results for our clients, with particular attention focused on strategy, sales, customers, and marketing.

Information reliability is of paramount importance in any business. At OfficeCalls, we offer information verification services spanning from social security number check to employment details verification.

Why It Is Important

For best growth opportunities, information verification forms the pivotal role. With every piece of information, there is associated risk and significant capital involved. Thus, it is essential that information reaching your end is verified and accurate. 

Time is money and for business, money is everything. OfficeCalls does recognize this problem and offers its best outbound call center services in domains like employment verification, social security number verification, e-verify for employees & many more.

Reliable information verification 

Requires trustworthy outbound call center services and at OfficeCalls, we can assure you of our high-quality services. Our skilled workforce can verify insurance, perform social security number lookup, verify employment, give follow-up on employee detail verification and offer insurance checks in at regular intervals (on-request).

At OfficeCalls, we render unmatched information verification services. Our highly experienced and well-trained personnel do an in-depth research related to completion strategy, segmentation and latest trends in the industry. 

This provides a strong base to draw relevant conclusions, thereby helping you in making right decision.

This service also includes e-verification for employees, employee detail verification, and insurance check gets appreciation all over US, Canada, Australia and European Countries.

Information reliability is of paramount importance in any business. At OfficeCalls, we offer information verification services spanning from social security number check to employment details verification.

Why It Is Important

For best growth opportunities, information verification forms the pivotal role. With every piece of information, there is associated risk and significant capital involved. Thus, it is essential that information reaching your end is verified and accurate. 

Time is money and for business, money is everything. OfficeCalls does recognize this problem and offers its best outbound call center services in domains like employment verification, social security number verification, e-verify for employees & many more.

Reliable information verification 

Requires trustworthy outbound call center services and at OfficeCalls, we can assure you of our high-quality services. Our skilled workforce can verify insurance, perform social security number lookup, verify employment, give follow-up on employee detail verification and offer insurance checks in at regular intervals (on-request).

At OfficeCalls, we render unmatched information verification services. Our highly experienced and well-trained personnel do an in-depth research related to completion strategy, segmentation and latest trends in the industry. 

This provides a strong base to draw relevant conclusions, thereby helping you in making right decision.

This service also includes e-verification for employees, employee detail verification, and insurance check gets appreciation all over US, Canada, Australia and European Countries.

Every successful business 

Requires a strong clientage, for which we need to deduce a strong marketing campaign. Marketing is the beginning step for sales cycle. For effective marketing, we need direct interaction with our future prospects. 

Communicating with potential clients can be done through telemarketing services in the most effective manner. 

OfficeCallsWe have long developed means of strategic dialogue for B2B telemarketing, B2C telemarketing, inbound marketing and more.

We offer dedicated B2B telemarketing services and are determined to work in close cooperation with our valued clients. 

Over time, our company has developed pioneering outbound and inbound telemarketing strategies and have required skills to implement it to results. Also, we understand the value of your money and provide affordable and quality services.

Callers want quick response and a delay may cause in a lost opportunity. Qualified leads are essential for a growing business and surely one cannot afford to miss even a single prospect. 

OfficeCalls is a leading company for outsourced call center services and offers best call answering services in the industry.

Providing the Best Customer Support

Growing businesses may lack required infrastructure and time to answer each call that comes their way. With every call, comes a business opportunity 

Almost 50% of callers don’t call back if their call is not replied the very first time. Moreover, a delay in response may annoy them. Thus, you may require superior call answering services for your organization growth. 

OfficeCalls is among leading call centers providing effective 24-hour call answering service and toll-free forwarding.

Improve business communications with our affordable call answering services. Contact us directly to experience the certainty of best outsourced call center services and find out how you can benefit from using them.

Inquiry handling

Is a concept of answering customer queries related to product or services. Often, customers are unable to understand the product specifications completely and may not get the intended purpose accurately and that’s when inquiry handling comes in handy.

Almost, 50% of customers need guidance for the proper handling of devices or using services effectively. Moreover, almost 70% of customers need help initially for setting up a product or subscribing to a new service.

Bottom line:

Need for effective customer inquiry handling. As one of the best call center service providers in the USA, Canada and other countries, we realize this requirement to reality. OfficeCalls is ready to offer you the highest quality of customer inquiry handling 24/7.

Most of the queries are made through inbound telephonic calls. Inbound calling is not only an effective way for inquiring services but also a quick measure to avail help. 

At OfficeCalls, a dedicated team of experienced and skilled professionals will support all customer inquiry handling services. We have a zero wait time for most of our inbound inquiry handling services, which are best-in-class and deploy some of the best measures and industry practices to answer each call that comes our way.

Qualified leads 

Are essential for a growing business and surely one cannot afford to miss even a single prospect. We are a leading company for outsourced call center services and offers best call answering services in the industry.

Growing business may lack required infrastructure and time to answer each call that comes their way. With every phone call, comes a business opportunity and advanced call center services, harness this potential for your business growth.

Almost 50% of callers don’t call back if their call is not replied the very first time. Moreover, a delay in response may annoy them. Thus, you may require superior call answering services for your organization growth. We are among leading call centers providing effective 24-hour call answering service and toll-free forwarding.

Effective Call Management

With our services you can easily stay in contact with your customers and they will get instant solutions to all their queries. It can be done due to zero wait time and effective call management. used at OfficeCalls.

Apart from these benefits you also get customer feedback, detailed report, round the clock support and much-desired professionalism in all interactions. Also, you don’t need any extra personnel for call management, extra burden on infrastructure is reduced, and you get free benefit from our affordable telephone answering services.

Business Process we can handle for you

INBOUND
  • Order taking
  • Customer care
  • Technical support
  • Helpdesk support
  • Credit card order lines
  • Helplines
  • Overflow call handling
  • Answering service
  • Event registration
  • Appointment scheduling
  • Other custom inbound calls
OUTBOUND
  • Database cleansing
  • Appointment setting
  • Follow-up calling
  • Surveys/market research
  • Lead research
  • Telemarketing
  • Marketing calls
  • Subscription renewals
  • Third party verification service
  • Accounts receivable calls
Email/Live chat
  • Customer care
  • Product support
  • Pre/Post-sales support
  • Delivery support
  • Complaint handling
  • Up-sell and Cross-sell
  • Helpdesk support
  • Credit card order taking
  • Event registration
  • Appointment scheduling

100% focused on helping companies achieve their customer experience goals

Inbound

OfficeCalls enables you to handle any type of inbound call instantaneously, while providing features unmatched in the contact center industry for outbound campaigns...

Outbound

OfficeCalls solutions allow companies as well as other contact centers to provide additional levels of customer service by creating, modifying, running and reporting on outbound service campaigns...

Recording

The recording module is fully integrated in the OfficeCalls system. It can record inbound, outbound conversations based on the recording rules defined in the supervisor application...